Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a consultation, subscribe to our newsletter, or communicate with us via email, WhatsApp, or social media. This may include your name, email address, phone number, company name, and project details.

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This is collected through cookies and similar technologies to improve our website and marketing efforts.

2. How We Use Your Information

The information we collect is used to respond to your inquiries, provide and improve our services, send you relevant information about our services and offers (where you have opted in), analyse website usage to improve user experience, and comply with legal obligations.

We may use your information to contact you regarding your project, send newsletters or marketing communications you have subscribed to, and personalise your experience on our website.

3. Cookies and Tracking Technologies

Our website uses cookies, analytics tools (including Google Analytics and Umami), and third-party services to understand how visitors interact with our site. These tools may collect data such as pages visited and approximate location.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain functionality of the website. We also use lead tracking to understand which pages generate enquiries.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering services, such as hosting providers, analytics providers, and email communication tools, under appropriate confidentiality arrangements.

We may disclose information where required by law, regulation, or legal process, or to protect the rights, property, and safety of CodeSphere Agency LLP, our users, or the public.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Analytics and tracking data is retained for shorter periods and aggregated where possible.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to access, correct, update, or delete the personal information we hold about you. You may also object to or restrict certain processing, and withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the details provided below. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove such information.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Effective date: 1 January 2026